Shipping policy
For International buyers, orders are shipped and delivered through international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only.
Orders are shipped within 7 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. Chhabra 555 is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within a maximum of 7 days from the date of the order and payment, whichever is later, or as per the delivery date agreed at the time of order confirmation. It is our aim to deliver the products to you as soon as possible. Chhabra 555 is in no way responsible for any damage to the order while in transit to the buyer.
Where all do we deliver?
We deliver to all and any postal address around the world. Courier companies do not deliver to P.O. Box addresses, hence we kindly request you to provide us with the full street address along with the pin code / zip code with phone numbers.
Please note that residential shipments to USA and some other countries will be left at the door if no one there to receive the shipment or if no one answers the doorbell. Our courier agents Gati / Fedex, etc. will not be able to provide signed confirmation of deliveries made in such cases. To ensure that no disputes arise due to this, kindly make sure that someone is there to receive the package when the courier delivery is attempted.
For a special or preferred delivery date, the customer must mention the delivery date at the time of placing the order. We shall try to deliver on the mentioned date, but will take no responsibility for the delay in same, which could be under any unforeseen circumstance. If the order does not contain any delivery date, then it will be delivered at the first opportunity, as soon as possible.
Deliveries are usually made during normal working hours of courier companies and these vary from country to country. Deliveries may be made on public holidays or any other weekly holiday of that region, by paying an additional charge for that service, as specified by the courier company. Please also note that there are no shipments made from our warehouse on Sundays and public holidays as no pick-ups are made on these days.
Time to Ship
These are indicative values only and the items may be shipped sooner or later, depending upon the availability of the item and other factors. It is advisable to email us with the item codes to get more accurate time to ship estimates.
If, for any reason, there is going to be a delay in shipping the items, you will be notified by email.
However, any dates for delivery are approximations only and we are not liable for any delay in delivering your order. If need be, we may deliver you order in separate parts. In some cases, we may also offer to refund you for the unfulfilled part of the order.
Shipment and Tracking details
We will send you an email regarding the shipment of your order, as soon as the items are handed over to the courier company. These alert emails will contain the tracking number, along with the expected date of delivery. You may also check the same by sending a mail to customercare@chhabra555.com.
The tracking number for the order which has been shipped, may take up to 24 hours after that, to become active on the courier company’s website.
Shipping address changes
A request for changing the shipping address can be made within 24 hours of placing the order. You may send your alteration request to customercare@chhabra555.com with the corresponding order details and the needful will be done.
The option of multiple addresses in the same order is currently not available. However, if you want to send the product to different addresses, you can place multiple orders.
